Validation Corner

Selected for Validation

February 15, 2022

When a location has been selected for validation, they are contacted by the AGSC approximately 70 days prior to their validation. At this time, they are sent information about the validation, including notice that they must have a windshield installation for every person at the location who ever installs windshields, and also a request that the installations be either at the location’s own address or within a 15 minute drive of the location.

Some locations express concern when they do not have enough jobs scheduled on the validation day. This does not need to be a problem; many locations have been successfully validated as scheduled …

AGRSS Audits Postponed Until 2021

July 22, 2020

By Penny Ouellette, Accreditation and Program Director, Orion Registrar, Inc. After careful consideration of the widespread health risks posed by COVID-19, the AGSC has made the difficult decision to postpone its 2020 AGRSS audits until 2021. This decision was not made lightly, but the widespread travel bans and state of

Training is Not Just for Technicians

May 31, 2019

While the ANSI/AGSC/AGRSS™ Standard does address training requirements for auto glass replacement technicians, it does not stop there. It also has training and training record requirements for “all personnel directly involved in the automotive glass replacement process (examples: scheduling, purchasing, installing, customer service, quality control, management).” A common noncompliance among audited

The Luck of the Draw

February 27, 2019

Since it became a requirement for Auto Glass Safety Council™ (AGSC) Registered Member Companies to have all their technicians become AGSC Certified Technicians, the process for determining which technicians will be audited has changed. Previously, all auto glass replacement technicians assigned to a location were required to be audited when that

The Heat of the Moment

August 29, 2018

While the summer’s heat can certainly take a toll on people, it is important to remember that it can also be harmful to the materials used for auto glass installation. Locations’ storage of these materials is one of the topics covered during an AGRSS™ audit. The AGRSS™ Standard says “6.2

Do Your Auto Glass Replacement Techs Have the Correct Instructions?

April 26, 2018

All audited Auto Glass Safety Council™ (AGSC) Registered Member locations know that their technicians need to follow their Adhesive System Manufacturer’s (ASM) instructions.

The AGRSS Validation Appeals Process

November 29, 2017

In order to be as fair and transparent as possible, the Auto Glass Safety Council™ (AGSC) has established and published the AGRSS™ Validation Appeals Process. It is available as part of “Attachment C – Your Guide to Your Third-Party Validation Audit” on the AGSC.org website. Any company receiving a Noncompliant

For the Record: The Most Common Validation Noncompliance

August 24, 2017

The Auto Glass Safety Council™ (AGSC) has been performing validations to the AGRSS™ Standard for seven years. During that time, Registered Member Companies have come a long way in their understanding and execution of the Standard’s requirements. They have even, for the most part, become used to the idea of showing

2016 AGSC Validation Survey Results

May 25, 2017

The Auto Glass Safety Council™ (AGSC) surveyed validated locations in 2016, and provided Orion with the results. Orion is pleased to report the results of the survey that are applicable to our roles within the validation process. Of special note is the fact that 100 percent of those who responded either

The Learning Curve

February 24, 2017

The Auto Glass Safety Council™ (AGSC) periodically publishes the list of errors seen during its validations. The purpose of this is to assist all member companies in avoiding these errors and to improve their own compliance and effectiveness. In 2016, the following errors were documented. They are listed in order of frequency.