Recently, I have been asked how Orion Registrar validates the section 8, “Education,” of the Automotive Glass Replacement Safety Standard (ANSI/AGRSS 002-2002). The reason there is confusion is that there are two methods for validating these requirements and how a location acquired its training determines which method is used. If
In November, the Auto Glass Safety Council™ (formerly the AGRSS® Council Inc.) announced several major advancements to its third-party validation program. One of these involves changing the way locations are selected to be validated. Beginning with the first validations in 2012, all AGRSS®-Registered companies have moved from random audits to
There are three upcoming revisions in the AGRSS® Standard that may require changes by Auto Glass Safety Council-Registered companies. These will be discussed below in order to give companies an opportunity to begin revising their processes, if necessary, to meet the future requirements. The current plan is for all 2011
As summer recently drew to a close, it is time to look back and examine the results of the first half of the 2011 Auto Glass Replacement Safety Standards (AGRSS®) Council Inc. validations, and to share areas where some companies may have opportunities for improvement. The 2011 AGRSS® validations are
The AGRSS® Standard does not attempt to identify all the records an auto glass replacement business should keep. It does, however, identify several kinds of records which must be available to validators to prove that a location is meeting the records requirements in the AGRSS® Standard. Validators look at records
Since many people are aware that changes to the AGRSS® Standard are coming, there have been questions about the 2011 round of AGRSS® third-party validation reviews and how they might be affected by the changes. The AGRSS®Council Inc. expects to submit the recent revisions to the American National Standards Institute
Selected locations and their corporate offices receive a telephone call from the AGRSS® Council Inc. approximately ten weeks prior to their validations. This call tells them that they have been selected for validation, and gives them a two-week window in which they will be scheduled. The call also verifies the
I occasionally have been asked, “what happens if the validator is wrong about something during the validation? What can a location do?” First and foremost, locations should let the validator know on-site that they think a mistake has been made, and explain the situation from their point of view. The
When informed of their upcoming validations, many locations have questions about the length of the audit and about how the process might disrupt their work schedules. The length of the validation depends on three main factors: the number of people who install auto glass at the location; whether the installations