Preparing for the Revised AGRSS Standard

January 3, 2012

There are three upcoming revisions in the AGRSS® Standard that may require changes by Auto Glass Safety Council-Registered companies. These will be discussed below in order to give companies an opportunity to begin revising their processes, if necessary, to meet the future requirements. The current plan is for all 2011 and 2012 validations to be performed to the current (002-2002) version of the ANSI/AGRSS® Automotive Glass Replacement Safety Standard, and for validations to the revised Standard to begin in 2013. However, in 2012, validators will provide audited shops with an informational checklist showing how they would have fared if validated under the new Standard.

1) The ANSI/AGRSS 002-2002 Automotive Glass Replacement Safety Standard has a requirement regarding communication of minimum drive-away time to the customer. The current Standard states, “The vehicle owner/operator shall be advised of the minimum proper drive-away time under the circumstances of the replacement.” This requirement will change in the revised Standard, which currently is undergoing review by the American National Standards Institute (ANSI). The requirement in the new Standard will be, “The vehicle owner/operator shall be notified prior to and after the installation process of the minimum drive-away time under the circumstances of the replacement.”

2) Record retention requirements have been clarified in the revised Standard. It will state, “Those engaged in automotive glass replacement shall establish and retain records of each auto glass replacement for a period of three years from the date the work was completed to demonstrate compliance with this Standard. Records shall include work orders and/or invoices and be legible, readily identifiable and be kept either electronically or in hard-copy.”

3) Training requirements for additional personnel have been added to the revised Standard. It will say, “Training with respect to the content and requirements of the current version of this Standard shall be required for all personnel directly involved in the automotive glass replacement process (examples: scheduling, purchasing, installing,customer service, quality control,management). Records of this training detailing content, date, participants and acknowledgement of the participant’s successful completion of the training and receipt of a printed copy of the current Standard shall be maintained.”

The changes to the Standard are intended to clarify it and to improve its effectiveness in achieving the mission of the Auto Glass Safety Council—the safe replacement of auto glass.

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