Two new certifications from the Auto Glass Safety Council (AGSC) – Glass Advanced Driver Assistance Systems (ADAS) Calibration Specialist and Customer Service Representative (CSR) – were particularly popular at Auto Glass Week™ 2025 in Reno, Nevada. AGSC president Jacques Navant, technical director for Don’s Mobile Glass in Modesto, California, led
The Auto Glass Safety Council™ (AGSC) has announced the trainers for is two new certification programs debuting at Auto Glass Week™ 2025 in Reno, Nevada: Glass Advanced Driver Assistance Systems (ADAS) Specialist and Customer Service Representative (CSR). The first training and testing sessions for these certifications will be held in
The Auto Glass Safety Council (AGSC) is launching two brand-new certification programs at Auto Glass Week™ in September: The AGSC Certified Glass ADAS Specialist and AGSC Certified Customer Service Representative. AGSC Certified Customer Service Representatives will solidify their knowledge of customer service fundamentals, like how to handle an upset or
AGSC’s new certification programs will be available later this year. The programs offer Advanced Driver Assistance Systems (ADAS) certification for auto glass technicians and a customer service representative (CSR) certification. The program for ADAS, as it relates to auto glass, will provide technicians with basic knowledge of how ADAS works
The AGSC is launching two new certification programs in 2025: a Customer Service Representative (CSR) certification program and an Advanced Driver Assistance System (ADAS) for auto glass technicians certification program. The CSR certification program will verify the basic skills required to provide customer service in an auto glass shop. Certified
The Auto Glass Safety Council™ (AGSC) is in the very early stages of creating a Customer Service Representative (CSR) certification program and an Advanced Driver Assistance Systems (ADAS) certification program. The AGSC Education Committee is working to create the CSR certification program and will work with the AGSC ADAS committee