Two new certifications from the Auto Glass Safety Council (AGSC) – Glass Advanced Driver Assistance Systems (ADAS) Calibration Specialist and Customer Service Representative (CSR) – were particularly popular at Auto Glass Week™ 2025 in Reno, Nevada. AGSC president Jacques Navant, technical director for Don’s Mobile Glass in Modesto, California, led
For 2025 Auto Glass Technician Competition (AGTO) winner Raul Plascencia and Windshield Repair Competition (WRO) winner Bradley Aydelott, the industry’s Standards aren’t just parts of the competition checklists. They are the crux of technicians’ and competitors’ success. Plascencia is an AGSC Master Certified Technician at Direct Quality Auto Glass in
Several technicians have recently earned or renewed the highest certification the AGSC offers. Since the last AGSC newsletter, these technicians have earned or renewed their AGSC Certified Master Auto Glass Technician certification. In order to become a Master Auto Glass Technician, you need experience and knowledge in OSHA-required employee safety
What’s the best way for collision and autobody shops to ensure safety when glass isn’t their specialty? According to several companies, it’s becoming an AGSC registered member. Travis Zingery owns the new AGSC registered member company, Powell Frame and Collision LLC, in Shepherd, Michigan. He originally subcontracted his auto glass
Getting too comfortable with a routine can make you less alert, replacing a technician’s initial caution at a new and interesting job with relaxed carelessness. In many jobs, workers travel the same route daily or repeat tasks with little conscious thought. Without some periodic reminders of ever-present hazards, lethargy deepens and
When Frank Catalanotto founded Auto Glass Plus in 1995, he operated the then-mobile-only business himself out of his own house. Now, the new AGSC Registered Member Company has four technicians and a brick-and-mortar location. Catalanotto says the industry has changed a lot in the last 30 years, and being an
The Auto Glass Safety Council (AGSC) is throwing back to the Dot-com Decade this September at Auto Glass Week™ (AGW) 2025 in Reno, Nevada. Any badge-holding AGW attendees can end the first day of the event, September 9, with some sick beats, righteous food and 90’s-inspired décor. Make sure to
AGSC will soon roll out a new benefit for its registered member companies: quarterly seminars diving into hot industry topics and common problems. “There’s a lot going on in our industry, so I feel it’s critical for us to offer our members the opportunity for education,” says AGSC President Jacques
The Auto Glass Safety Council (AGSC) is launching two brand-new certification programs at Auto Glass Week™ in September: The AGSC Certified Glass ADAS Specialist and AGSC Certified Customer Service Representative. AGSC Certified Customer Service Representatives will solidify their knowledge of customer service fundamentals, like how to handle an upset or
“It’s been a difficult time in the auto glass industry recently,” said AGSC president Jacques Navant. “So we want to give AGSC’s Registered Member Companies the chance to get together and see some of the solutions we’ve identified for the future.” Registered members will have that chance at Auto Glass