Has one of your marketing strategies set you up for success? Attend the Shark (Marketing) Tank learning lab at Auto Glass Week™ (AGW) 2026 to pitch your idea and possibly win a prize. Marketing expert Patricia Smiley, president of Quackt Glass and AGSC board member, will lead the lab from
AGSC is holding a new educational webinar, “How to Build Credibility with Your Customers,” at 2 p.m. EST on Jan. 29. Patricia Smiley, a marketing and customer service expert, will share her insights to help AGSC members build their promotional skills. Smiley is the president of Columbia, South Carolina-based Quackt
Zuhair Madanat, owner of North Carolina-based AGSC member Auto Glass Experts, offered tips on how shops can effectively utilize social media during the latest AGSC Member Webinar on January 13. “Research shows that people are looking at their phones an average of 5 hours a day, so marketing on social
The Auto Glass Safety Council™ (AGSC) is pleased to welcome its newest board member: Patricia Smiley, president of Columbia, South Carolina-based Quackt Glass. Smiley draws a wealth of auto glass knowledge, including a passion for small business management, from 25 years of experience in the industry. She began her career
The Auto Glass Safety Council™ (AGSC) has announced the trainers for is two new certification programs debuting at Auto Glass Week™ 2025 in Reno, Nevada: Glass Advanced Driver Assistance Systems (ADAS) Specialist and Customer Service Representative (CSR). The first training and testing sessions for these certifications will be held in