I saw an interesting recall recently and thought I would pass it your way. It is concerning the Chevrolet Caprice and SS models for the model years 2013-14. The windshield wiper motor is stripping the teeth off the gears causing the wipers not to work. If our customers ignore or fail to get the recall notice shortly after the windshield is replaced, they could place blame on you if the wipers fail to work.
It is important to make copies of this recall notice and distribute it among your technicians so they have the facts in front of them in case the issue arises.