It can be easy to get lost, even with a map. That’s why a “you are here” dot is so important. Auto Glass Safety Council (AGSC) president Jacques Navant will land on that dot as he explores the industry’s latest triumphs, challenges, developments and roadblocks in his State of the
Auto Glass Safety Council (AGSC) president Jacques Navant attended the National Council of Insurance Legislators’ (NCOIL) spring meeting to learn the “why” behind its policies and position AGSC as the resource on proper auto glass installation practices. The meeting was held April 16-19 in Louisville, Kentucky. Navant described the experience
The Auto Glass Safety Council (AGSC) is actively engaged in opposing certain requirements in the California Motor Vehicle Glass Act. The bill is currently making its way through the state senate. California Senator Tim Grayson (D) introduced SB 988, also known as the California Motor Vehicle Glass Act, on Feb. 5.
Auto Glass Safety Council (AGSC) president Jacques Navant will host a “State of the Union” webinar for members on March 16. Navant, who is also the technical director of Don’s Mobile Glass in Modesto, California, will provide a birds-eye snapshot of what’s going on in the auto glass industry. He’ll
AGSC is holding a new educational webinar, “How to Build Credibility with Your Customers,” at 2 p.m. EST on Jan. 29. Patricia Smiley, a marketing and customer service expert, will share her insights to help AGSC members build their promotional skills. Smiley is the president of Columbia, South Carolina-based Quackt
El Auto Glass Safety Council (AGSC) ha creado un Comité de Alcance Hispano para ayudar a eliminar las barreras del idioma y ofrecer a los miembros de habla hispana más acceso a educación y recursos sobre el vidrio automotriz. Gilbert Gutierrez, director global de educación en Equalizer, miembro asociado de
The Auto Glass Safety Council (AGSC) has formed three new committees as part of its dedication to serving and educating the auto glass industry: the Insurance Committee, the Manufacturers Committee and the Hispanic Outreach Committee. “The AGSC Insurance Committee is dedicated to advancing the safety of our mutual customer,” said
The Auto Glass Safety Council™ (AGSC) has announced the trainers for is two new certification programs debuting at Auto Glass Week™ 2025 in Reno, Nevada: Glass Advanced Driver Assistance Systems (ADAS) Specialist and Customer Service Representative (CSR). The first training and testing sessions for these certifications will be held in
The AGSC is launching two new certification programs in 2025: a Customer Service Representative (CSR) certification program and an Advanced Driver Assistance System (ADAS) for auto glass technicians certification program. The CSR certification program will verify the basic skills required to provide customer service in an auto glass shop. Certified
Jacques Navant is a self-proclaimed nerd. He drove this fact home during the opening session of Auto Glass Week™ 2024 with a literal army of military figurines presented to everyone attending. Though already well-known to many in the industry, Navant took the time to introduce himself as the AGSC’s new