Dan Osborne, owner and installer for All Cracked Up in Tabernash, Colo., has been in the industry since 1991.
“I believe education matters,” says Osborne, when asked why he decided to take the exam to become a Master technician.
He adds, “My goal is to educate the customer so they make a well-informed choice, even if they do not use our shop.”
Osborne earned his Master Technician certification in March.